Online Therapy Unit
Information Page

Please take the time to carefully read the following information. If any information is unclear, please email Online.Therapy.User@uregina.ca or phone 306-337-3331.

Purpose of the Screening:

The purpose of the screening is to assess your present concerns and determine whether you are eligible for one of the Online Therapy courses and one of the associated research studies.

Overview of Online Therapy:

Our Online Therapy Courses are designed to assist clients with managing symptoms of depression, anxiety, alcohol misuse, pain, and chronic health conditions. The courses discuss cognitive, behavioural and physical strategies for managing symptoms. The courses are short-term and typically require clients to review the materials presented online on a weekly basis as well as to practice skills that are taught in the courses. During some but not all Online Therapy courses, clients have brief contact with a therapist or guide. The purpose of the therapist or guide is to provide support and encouragement and assist with understanding materials. Online therapy sessions take approximately 1-2 hours of a participant’s time per week, with additional self-learning assignments that that often take another hour or more. All clients who receive Online Therapy from us are also asked to complete questionnaires before, during and after participating in the courses in order to help us evaluate Online Therapy. These questionnaires typically take about 20-30 minutes.

Project Title:

Evaluation of the Alcohol Use Change Course

In this study, we are interested in evaluating the Alcohol Use Change Course for use in Canada

Format of the Screening

Pre-Online Screening:

Once you consent to the screening, you will be asked some basic eligibility questions. For example, questions about residency and age. If you are not eligible for Online Therapy, the Online Screening will terminate and you will be given information about why you are not eligible. You can contact the Unit to discuss your eligibility further if you wish. This first part of the Online Screening will likely take 5 minutes.

Full Online Screening:

If you meet basic eligibility for Online Therapy you will be asked to provide basic personal information such as name, address, telephone number, and email address before continuing. This information is necessary for Online Therapy Unit Staff to contact you to discuss the results of the Online Screening. In the Full Online Screening you will be presented with questions asking about your background, symptoms of anxiety, depression, alcohol misuse, other mental health concerns, health, relationships, occupation, and treatment history. Additionally, at this time we request the name and contact information for a medical contact, such as your physician. Lastly,you will also be asked some questions about your perceptions of the Online Screening process. We anticipate that this Online Screening will likely take 15-35 minutes to complete, depending on the responses you provide.


Telephone Screening:

Following the Online Screening you will be asked to schedule a time for an Online Therapy Unit staff member to contact you by phone to discuss the results of the Online Screening with you and determine if you are eligible for Online Therapy and one of our studies. We anticipate that this Telephone Screening will likely take 20-60 minutes to complete, depending on the nature of your concerns. Online Therapy Staff may ask you clarifying questions if more information is needed regarding your responses to the Online Screening. You may also use this time to ask any questions you may have. Please note: Online Therapy is not for everyone. Participation in the Online Screening does not guarantee participation in Online Therapy. There are also a limited number of therapists available to provide services. Even if you are eligible for Online Therapy, it may not be possible to offer you treatment, at this time.


Voluntary Participation & Ability to Withdraw:

Participation in the Online Screening is entirely voluntary. Should you choose not to participate, or if you wish to stop the screening at any time after starting, you may do so without any consequences to your present or future health care. However, once you have been accepted into the course your online screening will become part of your health record and will be maintained with that record even if removed from research. All requests for removal of online screening data must be received by the Online Therapy Unit office within 8 weeks of the online screen being completed to ensure the removal occurs before the data has been pooled for analysis. After this point, withdrawal of the online screen form the study will no longer be possible. The information you have provided will be retained by researchers.

Limits of Confidentiality:

The responses you provide are confidential although there are certain limits to confidentiality that every participant must be aware of:

  • If you pose an immediate threat to your life, or another individual’s life, confidentiality may be broken in order to prevent harm.
  • If you disclose information suggesting that any child is at risk of abuse, the appropriate authorities will have to be notified.
  • If you become involved in a legal case, the judge has the right to subpoena any information relevant to the legal problem.
  • There are unique risks that may compromise your privacy that exist with any Internet-based service. A description of these risks follows:
  1. Any computer connected to the Internet will store information about visited websites on the Internet in the browser’s history list and the browser’s cache. The responses to the questionnaires are only temporarily stored on your computer until you close down your browser window. In other words, after you complete and submit your responses, your computer will discard this information, although some of this information may remain in your browser’s cache. You may delete this information by clearing your history list and browser’s cache.
  2. After you complete the Online Screening, the information you provide will be sent directly to the survey software website over a secure connection. The information will then be encrypted and securely stored in the database at which point it is only accessible by Online Therapy Unit staff.

Methods Used to Protect Your Information:

The Online Therapy staff has taken precautions to protect the security of your information. Both the University of Regina server and REDcap servers are protected with generally available security technologies, including firewalls and data encryption. In addition, information transmitted from your machine to the server is encrypted using secure socket layer technology (SSL).

In addition to these security precautions, it is important for all users of internet-delivered services to take additional security precautions when submitting sensitive information electronically to ensure the safety of their information.

There are various things that you can do to protect your information:

  1. Use your home computer instead of a computer in a shared space, such as a library or office.
  2. When you leave your computer, or are done working with the web application ensure you have exited the Online Screening.
  3. Since your Internet browser stores information in its memory, or disk cache, you can clean the cache after you use the computer. Certain browsers have "Privacy" modes that can be enabled. Once in this mode, the user's interactions are not saved to browser history and no data is stored in browser cache. Once the browser is closed or this mode is exited, there are no browser records of any of the interactions that occurred while in the "Privacy" mode. Firefox has this feature, and is, therefore, highly recommended when completing the Online Screening. Browsers that do not have this mode, or users that do not use this feature, must manually purge their browser history and cache to prevent others from seeing their web interactions.
  4. Enable either the firewall software that came with your operating system (e.g. Windows firewall), or install a reputable 3rd party software, such as ZoneAlarm. Firewalls protect your computer and information from network attacks and threats.
  5. Use anti-virus software to both prevent and recover from virus programs. While most anti-virus software is for purchase, there are free software options available to download. However, one must still be cautious in order to avoid downloading and installing malicious software that appears to be legitimate.
  6. Malware-detection software (such as Spybot: Search and Destroy, Microsoft Security Essentials) can be used to scan your computer for software and files that may be leaking your personal information to 3rd parties.

Use of Information Collected through the Screening:

Information gathered through the screening will be used for three purposes:

  1. To determine eligibility for Online Therapy:
  • If during the telephone discussion it is determined that you do not meet criteria for Online Therapy, Online Therapy Staff will attempt to provide you with other treatment options available to you in your community.
  1. To better assist with the treatment you receive with the Online Therapy Unit.
  • If during the telephone discussion it is determined that Online Therapy would be appropriate for you, your screening will become part of your Online Therapy Unit file. If you have been assigned a therapist or guide this file will be provided to the therapist or guide who is assigned to work with you. Please note that some therapists or guides work directly for the Online Therapy Unit and some work in the Saskatchewan Health Authority. If you are assigned to work with a therapist in the Saskatchewan Health Authority, this therapist will make a brief note that you are participating in the Online Therapy course on the Saskatchewan Health Authority electronic health record.
  1. To be used in de-identified form (identifying information removed) by researchers to evaluate the Online Screening and Online Therapy Courses and to help guide the development of future screening tools and courses offered by the Online Therapy Unit. Any publications stemming from the evaluation of this information will examine all respondents as a whole and you will not be personally identified.

Storage of Online Screening Information:

  1. Your responses to the online screening will be collected by REDcap and then stored on their secure server housed at the Saskatchewan Health Authority until we retrieve this information. This server is located in Canada and information on that server is covered by the Canadian Privacy Act.
  2. Responses from the online screening will be retrieved from REDcap periodically by Online Therapy Unit staff and will be stored on the Online Therapy Unit secure server, located at the University of Regina.
  3. All information (whether paper or online) is kept securely at the University of Regina for a period of seven years, which is consistent with standards of professional practice for psychologists in the province of Saskatchewan.

Ethics Approval:

Project Title: Evaluation of the Alcohol Use Change Course

The research project has been approved on ethical grounds by the Research Ethics Board (REB) of the University of Regina and has operational approval with the Saskatchewan Health Authority. Any questions regarding your rights as a participant may be addressed to through:

The University of Regina Ethics Board at 306-585-4775 or email: research.ethics@uregina.ca.

Out of town participants may call collect.


Online Therapy Unit for Service, Education, and Research
Department of Psychology
University of Regina
Regina, SK S4S 0A2
Ph: 306-585-4203

Technical Questions:
If you have any technical difficulty with the screening, contact the Online Therapy Unit Coordinator at 306-337-3331. You can also email us at Online.Therapy.USER@uregina.ca.

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